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Welcome!

Policy

Please book your Country Picnic add-on in advance

Tickets are available to purchase up to the start time of the tour, however the option to add our Country Picnic ends the day before.  

Ticket Refunds

Tickets are refundable up to 24 hours before the tour.  Email or call to get a refund.  No shows are nonrefundable.

Late Arrivals

The tour starts at the stated time so please do arrive early as to not miss your tour.  If you have gotten lost or traffic is holding you up and you know you are not going to make it on time, it is advisable to call the farm.

Cancelled Tours

Any cancelled tours due to weather or unforeseen circumstance will be refunded. In the event of a cancelled tour, we will send out an email as soon as possible prior to the tour time booked.  If you don’t have access to your email on the day of your tour and it is inclement weather (pouring rain, high winds, etc.) call the farm to find out if your tour has been cancelled.  If we have not cancelled the tour and you do not wish to participate it is up to you to cancel 24 hours before your tour to get a refund.

Rules of the Farm

There is no smoking and no pets policy for the farm.  Yes we do have a dog on the farm, Coco, but she is our pet and mascot and we know what her temperament is like and also that her shots are kept up yearly.  There are many wood buildings on the property and we take no smoking very seriously.  Smoking is permitted in the parking lot and there is a butt container at the entrance to the farm from the parking lot.  Yes we have fires going in the sugar bush for the demonstrations but for the care of the wildlife in the bush and courteousness of the other guests we request that you do not smoke there either.

Accessability

We do have a few handicap parking near the entrance to the farm from the parking lot.  The store, sugar shack, and washrooms are wheelchair accessible (up to 32” wide).  The Sugar Bush is not wheelchair accessible. Strollers are welcome.

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